How Improving Your Web Design Can Drive More Sales

As you may have seen, the internet has become an essential aspect of our life. So much so that the internet has become the go-to place for customers to interact with businesses.

It should come as no surprise, then, that the way you manage your website can significantly impact your online sales and earnings.

But how much does a website really boost sales? Let's take a closer look.

It's All about the Internet These Days

For customers, the internet has become a hotbed of inquiry. It's grown so important that today's consumer can create anywhere from 20 to 500 different touchpoints before making a purchase (depending on the type of product).

There has also been a significant increase in those purchases. In 2020, the US eCommerce penetration rate reached new highs of 21.3 percent, up from 14.3 percent in 2018.

When we consider the topic of how websites enhance sales, the data above shows that these digital storefronts will only grow in importance for future businesses.

Websites Open Up New Sales Opportunities

Due to the demands of the modern customer, having a website has become a requirement. It's tough to create the trust you need to run a successful company if you don't have one. However, this does not indicate that your website is merely for show. It can add a lot of value to your business, even if you don't use traditional selling approaches like outbound marketing.

One of the most successful strategies to improve sales is to create a website. That's why many business owners work with web design services providers to stay ahead of the game.

Consider the following scenarios to see why:

✅ Websites Increase the Number of Potential Consumers You Reach
The number of prospective clients available to a company will always be a constraint. The customer pool is limited if you operate locally from a physical site. On the other hand, a website connects you to anyone with internet access anywhere in the world.

✅ Websites Provide Sales and Assistance 24/7
Operating hours limit traditional means of selling and support. However, a website allows you to provide your consumers with store access around the clock if they have a sudden urge to buy one of your products at 3 a.m. There is nothing stopping them!
Customers can also use FAQs and knowledge bases to find answers to a variety of questions without having to go through the hassle of calling customer service, waiting on hold, and so on. A website is always there to help your consumers when they require it.

✅ Websites Act as an Information Center
Where can potential clients go to learn more about your company? The optimal point of contact is a website. Consumers are frequently directed to a company's website through digital marketing to learn more about a specific brand, product, or deal.
Consumers will most certainly seek the brand online if it piques their interest even with more traditional outbound marketing—television, radio, publications, and the like. They won't know where to go if you don't have a website, and you'll miss out on a significant opportunity to engage them further.

✅ Websites Increase In-Store Sales
Having a website not only helps you improve online sales but also helps you grow offline sales. In reality, for most products, research online and purchase offline (and vice versa) accounts for over 80% of sales. As a result, incorporating a website into the mix adds a crucial element to the client experience that isn't available through more traditional methods.

✅ Websites Provide a Diverse Range of Engagements
A website allows you to express yourself and what you are as a company in a far more comprehensive manner. It is possible to use interactive features and multimedia. When you create content that provides real value to the consumer, it becomes very effective at generating engagement. This aids in the development of loyalty and, eventually, increased sales.

The Bottom Line

If you know how to maximize the use of your website, it can significantly increase your revenue and lead generation prospects. If you are starting to build a website, it's best to work with a trusted web design agency in Chattanooga to figure out the best method to put web design tactics into action for your company.

Brikwoo is here to help you design a compelling and functional website. Schedule a free discovery call today!

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How Improving Your Web Design Can Drive More Sales

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